Privacy Policy and Shipping

GIFTSFORGRADUATES.CO.UK

To make a purchase tour our online site, and click on any item that you wish to buy from our range of personalised items. You will be asked for the details to personalise your order.
After you have submitted your personalisation requirements, you can now easily purchase your order through our convenient online ordering process.
Just select your order from the drop down menu and Click "Add to Cart" to add the order to your shopping cart. After you review your shopping cart contents, you will be asked for your credit card information. This transaction is completely secure.
You can also give or send us details of any message / card that you would like to include with your order.

PRICES

The price for your goods includes standard packaging and VAT. (Please contact us for delivery charges outside the UK)

SECURE ONLINE PAYMENT

GiftsForGraduates.co.uk provides a secure payment system by utilising ( paypal / other ) for our online payments.

OTHER FORMS OF PAYMENT

We also accept orders posted to us with payments by cheque or bankers draft. You can use your own document or print the order form from our web site. Please ensure that you supply:

(a) The name/code of the item ordered
(b) The name, address and tel no of the sender.
(c) Any message to be sent with the order.
(d) The name, address and tel no (if known) of the recipient of the gift.
Please make your cheque / draft payable to Celebration Products, and post to the mailing address listed below.
Payment clearance - Please note that your payment must clear our bank before your order can be dispatched.


DELIVERY

We aim to dispatch your purchase within (14 - 21) working days of clearance of your order. A signature will be required on delivery of your gift. If the courier is unable to find someone to accept delivery of the gift, they will either deliver to a neighbour or leave a card at the address for the recipients to make contact. If the recipient fails to make contact in good time, the goods are returned to Celebration Products and a charge will be made for re-delivery to the original or an alternative address.

International Delivery

Please see table below for International prices
Due to export restrictions on deliveries outside the UK, please contact us first.
Celebration Products will exercise every reasonable effort to meet any quoted or agreed dispatch date. Celebration Products shall not however be liable for any loss or damage due to delays or failure to dispatch, resulting from any cause beyond its reasonable control, such as but not limited to, securing necessary export licenses, compliance with the laws of regulation, acts of god, acts of omission of the purchaser, acts of military authority, judicial action, defaults of subcontractors or suppliers, labour disputes, failure or delays in transportation, embargos, wars or riots.

DAMAGED GOODS

Our gifts are dispatched by specialist couriers to ensure careful handling and to eliminate delivery of damaged goods. If the goods are damaged the PURCHASER should contact Celebration Products within 3 days of receipt of goods.

RETURNS POLICY

Damaged goods must be returned to our address suitably packaged. Celebration Products will replace or refund the items concerned.

CANCELLATIONS

You can cancel an order before it is dispatched or within 7 days of receipt, by telephoning +44(0) 7889 646260 or emailing stating your order reference number. We will refund your payment within 30 days if cancellation is:
(a) Before despatch. A full refund minus any administration costs will be credited.
(b) Within 7 days of receipt of the goods. A full refund will be credited minus the cost for any administration, any goods that cannot be resold and any items which have been damaged.
The goods must be returned in good condition and suitably packaged to Celebrations Products mailing address.

COMPLAINTS / CUSTOMER SERVICE

We will endeavour to respond quickly and courteously to customer complaints Please refer to your order number in all communications and inform Celebration Product immediately of any problems by telephone +44(0) 7889 646260 or email:

WEBSITE INFORMATION

The access and use of giftsforgraduates.co.uk website constitutes the users acceptance of the following terms and conditions:

Celebration Products
P O Box 216
Bexleyheath,
Kent DA7 9AE
Tel +44(0) 7889 646260
email:

Shipping

We offer the following shipping options:

Priority Mail (3-5 days)
to be determined
UPS Ground
to be determined
UPS Second Day Air
to be determined
UPS Next Day Air
to be determined